Shipping and Returns

Delivery
All products are sent via Royal Mail "First Class" delivery. Higher value orders may be sent by "Special Delivery" and will require a signature.

A record of "Proof Of Posting" is always obtained.

Orders are sent within 5-7 working days from receipt of order. Should this be longer we will let you know.

Delivery Charges (UK Mainland)
Are based on total order value and include VAT. This will be shown at the checkout stage.

*Order Value £100 or under £7.95
*Order Value £100 Free Delivery

Cancellation and Returns
We must be notified in writing (by email) within four working days of taking delivery if you wish to return any product. In the case of Orthopaedic pillows within ten working days. After this time it will be deemed that you have accepted the goods.

If you wish to make a return then these should be sent in their original unopened packing where appropriate to :

Osteosolutions
The Osteopathic Healthcare Centre
70 Mayfield Road South
Croydon
Surrey CR2 0BF

We strongly recommend that returns be sent by RECORDED DELIVERY. Once we receive the goods in a saleable condition a refund for their cost will be made.

To return goods customers may either telephone us on 0208 651 4071 or email us at info@osteosolutions.co.uk

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